jya7 Privacy Policy

Introduction

This Privacy Policy ("Policy") sets out how jya7 ("Platform", "we", "us", "our") collects, uses, stores, and protects personal information provided by users ("Player", "User", "you") when they access or use the jya7 website at jya7.vip and all associated services. This Policy forms part of our Terms and Conditions and should be read alongside them.

By registering an account, making a deposit, or continuing to use the jya7 platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to any part of this Policy, you must discontinue use of the Platform immediately.

jya7 is committed to handling all personal data with the utmost care and in accordance with internationally recognised data protection principles. We apply technical and organisational measures to ensure your information remains secure at every stage of processing, from collection through storage to deletion.

Your Privacy at a Glance

Information We Collect

jya7 collects personal information through two primary channels: information you provide directly when registering and using the Platform, and information collected automatically through your use of the Platform. The categories of data we collect are limited to what is necessary for the lawful and effective operation of our services.

Information You Provide Directly

When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or interact with any Platform feature, you may provide the following categories of personal information:

• Full name, date of birth, and gender (collected during account registration for identity verification purposes).
• Contact information including email address, phone number, and residential address in Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, or other cities).
• Government-issued identification documents such as a National Identity Card (NID), passport, or driving licence (required for KYC completion).
• Financial information including bKash, Nagad, Rocket, or Upay mobile banking numbers, and bank account details where applicable, used solely for processing deposits and withdrawals.
• Communication records including support ticket content, live chat transcripts, and email correspondence with jya7 staff.

Information Collected Automatically

When you access the Platform, certain technical and behavioural data is collected automatically through cookies, log files, and similar tracking technologies. This data helps us maintain Platform security, improve service quality, and comply with regulatory obligations. Automatically collected data includes:

• IP address, device type, operating system, and browser type and version.
• Session duration, pages visited, game activity logs, and betting history within the Platform.
• Geolocation data (country and city level) derived from your IP address to detect access from restricted jurisdictions.
• Referral source data indicating how you arrived at the jya7 Platform, for internal analytics and performance measurement purposes.

How We Use Your Information

jya7 processes personal data only for lawful, specified, and legitimate purposes. We do not process your data in any manner that is incompatible with the purposes for which it was originally collected. The principal purposes for which we use your information are as follows:

jya7 does not use automated decision-making or profiling in a way that produces legal or similarly significant effects on any individual player without human oversight. All material account decisions (such as account closure or withdrawal refusal) involve a human review component.

Disclosure of Your Information

jya7 treats all personal data as strictly confidential. We do not sell, trade, or rent your personal information to any third party. However, there are limited circumstances in which we may share your information with trusted third parties, as described below:

• Payment service providers (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard) and banking partners, strictly for the purpose of processing your financial transactions and verifying payment method ownership.
• Identity verification and KYC service providers contracted by jya7 to conduct document verification and anti-fraud screening on our behalf, under binding confidentiality agreements.
• Regulatory authorities, law enforcement agencies, or courts where we are legally required to disclose information in connection with an investigation, legal proceeding, or compliance obligation. jya7 will only disclose the minimum information necessary to satisfy the applicable legal requirement.
• Technology and infrastructure partners (such as cloud hosting providers and platform security vendors) who process data solely on jya7's instructions and are prohibited from using that data for any independent purpose.

Where any third-party disclosure is necessary, jya7 requires all recipient parties to maintain equivalent standards of data protection and to use the shared information solely for the purposes for which it was disclosed. We do not authorise any third party to use your personal data for their own marketing or commercial purposes.

Cookies and Tracking Technologies

jya7 uses cookies and similar tracking technologies to enable Platform functionality, maintain session security, and gather anonymised analytics data that helps us understand how players use our services. This section explains what types of cookies we use and how you can manage them.

Types of Cookies We Use

Essential cookies are strictly necessary for the Platform to function. They maintain your login session, remember your language preference, and support core security features such as CSRF protection. These cookies cannot be disabled without significantly impairing Platform functionality. Analytics cookies collect anonymised data about how you navigate the Platform — such as which pages you visit and how long you spend on each section — and are used solely to improve Platform performance. Preference cookies remember your settings and personalisation choices to deliver a more consistent experience across sessions.

Managing Your Cookie Preferences

You may configure your browser to refuse or delete cookies at any time. Please be aware that disabling essential cookies may prevent you from logging in or accessing certain Platform features. Instructions for managing cookies vary by browser; please consult your browser's help documentation for guidance specific to your device and browser version. jya7 does not use third-party advertising cookies or cross-site tracking cookies.

Data Retention and Security

jya7 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. Account data is generally retained for the duration of the active account relationship and for a defined period thereafter in accordance with our record-keeping obligations.

jya7 applies a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and secure data storage systems with restricted physical and logical access.

Your Privacy Rights

As a player on the jya7 platform, you hold a number of rights with respect to your personal data. jya7 is committed to honouring these rights within a reasonable timeframe upon receipt of a verified request. To exercise any of the rights listed below, please contact the jya7 support team with your account details and a clear description of your request.

• Right of access — you may request a copy of the personal data jya7 holds about you, including details of the purposes for which it is processed and any third parties to whom it has been disclosed.
• Right to rectification — you may request correction of any inaccurate or incomplete personal data held on your account without undue delay.
• Right to erasure — in certain circumstances, you may request that jya7 delete your personal data. This right is subject to overriding legal obligations, such as AML record-keeping requirements, which may require us to retain certain data regardless of your request.
• Right to restrict processing — you may request that jya7 temporarily suspend the processing of your personal data in specific circumstances, such as where you contest the accuracy of the data or object to our processing on legitimate grounds.
• Right to withdraw consent — where our processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

jya7 will respond to all verified data subject requests within a reasonable period. In some cases, we may need to verify your identity before processing a request, to ensure that personal data is not disclosed to an unauthorised party. We will not charge a fee for handling standard data subject requests.

Policy Updates and Contact

jya7 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. When material changes are made, we will publish the revised Policy on this page with an updated effective date. We recommend reviewing this Policy periodically to stay informed of how jya7 protects your personal information. Your continued use of the Platform following the publication of a revised Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which jya7 handles your personal data, please contact our support team. All privacy-related correspondence should be directed to our support email address displayed in the footer of this page. jya7 is committed to addressing all privacy queries promptly, professionally, and in accordance with the standards described in this Policy.